There are a number of options to get your device ID:
By following the directions in the My Account section of the website to add your device to the 'Unlicensed Devices' list in your account.
A video guide for this method is below.
- Install iViewer4 on the device
Add to Accountbutton
We recommend using the first method shown in the video above, as this does not require any copy/pasting, so less chance of error. But if for some reason you need to get the ID through another method, you can follow these steps below to retrieve your Device ID via email:
If for some reason the GUI is not loading, please make sure you fully close iViewer first to ensure it is not running in the background. Then launch it again.
In the past, iViewer licensing used the physical hardware device ID. Apple has decided to no longer allow iOS applications to access this ID, so we have been forced to update our licensing system to use our own software-generated device ID.
For all device registrations, you must get the new Device ID. The ID that is shown in iTunes will no longer work for our licensing system.
The new Device ID format is as follows:
********-****-****-****-************ - 36 characters including hyphens.
Where each asterisk represents a number or uppercase character.
To retrieve your new device ID you will need to use one of the methods shown above, then use the transfer function in the My Account section to transfer the license to the new device ID.