This is an old revision of the document!
iViewer Lite licencing is not covered by this page. iViewer Lite is purchased and managed through the Apple App Store.
See the licensing page.
For first time customers purchasing iViewer licences, please ensure you follow the guide below. Otherwise your license's will not be allocated correctly resulting in delays.
Please note that this process currently requires accounts to be created on two sections of our website.
We understand that this is not ideal and are working on revising this process to make is simpler in the future.
Please use the latest web browsers such as Google Chrome (recommended), Mozilla Firefox and Internet Explorer 10 to access the pages. There's been some reported issues where the details can't be seen properly with IE9.
Create Device Management Account
Create Store Account
Be sure to use the same email address as you used to sign up to the device management page.
If you fail to use the same email address, it will result in the licence not being applied correctly to your account and you will need to contact CommandFusion to resolve this.
Go to http://www.commandfusion.com/myaccount/login and login using the details you provided in step 1.
This will open up the device management page.
From this section you can:
License Device
and following the instructions providedView History
Transfer Credits
If you believe you have not received some of the credits you have paid for, you can enter the order number to have the system manually check for credits that haven't been assigned to your account.
This page allows you to manage your unlicensed devices.
From this section you can:
License Device
and follow instructionsRemove Device
To add an unlicensed device to your account:
This section shows all the devices you have licensed in the past.
From here you can:
For instructions on how to apply a license to your device read the iViewer user guide here: http://www.commandfusion.com/docs/CommandFusion-iViewer-User-Guide-v2.0.0.pdf
If you any have other questions, you can contact us through our support page here: http://www.commandfusion.com/support.html