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software:iviewer:licensing:license-not-working [2015/07/22 06:38] jarrod |
software:iviewer:licensing:license-not-working [2021/05/09 11:13] (current) jarrod |
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- Check that the Device ID used to register the device matches the one shown in our guiDesigner upload service window when you attempt to load your GUI - [[software:iviewer:licensing:retrieving-your-device-id|Retrieving your Device ID]]. | - Check that the Device ID used to register the device matches the one shown in our guiDesigner upload service window when you attempt to load your GUI - [[software:iviewer:licensing:retrieving-your-device-id|Retrieving your Device ID]]. | ||
- Check that you have [[software:gui-designer:managing-licensed-devices|added the registration code into your GUI]] and that you have saved the guiDesigner project before attempting to upload it to your device. | - Check that you have [[software:gui-designer:managing-licensed-devices|added the registration code into your GUI]] and that you have saved the guiDesigner project before attempting to upload it to your device. | ||
+ | - Check that each device entry in the guiDesigner Manage Devices section has a unique name. If you have multiple entries with the same name, they may cause issues. | ||
===== Device ID Discrepancies ===== | ===== Device ID Discrepancies ===== |