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====== Device Replacement ======

**If you have replaced a licensed device, such as your iPhone, you can transfer your license to the new device under the following circumstances:**
  * Your device was faulty and a replacement was given
    * Provide us with documentation from Apple (or your phone provider) clearly showing that a device was faulty and that you were issued a replacement.
  * You have upgraded your device
    * Provide us with documentation from your place of purchase clearly showing that you have indeed been issued a replacement device.
    * Or provide us with proof of sale of the old device.
  * You have had your device stolen
    * Provide us with a scanned copy of the police report.

===== Transferring Your License =====
You can transfer your license to a new device by using the transfer feature under Licensed Devices in [[http://www.commandfusion.com/myaccount|your account.]]

For more information on this feature, see our [[store:purchasing-licenses#licensed-devices|Purchasing and Managing iViewer Licenses]] Page.

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